This is an excellent opportunity for an automotive professional looking to take the next step in their career, combining operational expertise with consultancy and client relationship management in a rewarding field-based role.
Job Title: Automotive Aftersales Consultant
Job Type: Permanent
Location: South East England (Field Based) Quarterly visits to Surrey office
Salary: £36,000 basic
Benefits: Bonus scheme, company car, fuel card, pension, healthcare cashback scheme, 25 days holiday plus bank holidays
Reference No: 16197
Automotive Aftersales Consultant – About the Role
An exciting opportunity has arisen for an experienced Automotive Aftersales Consultant to join a growing and dynamic organisation. Covering the South East region, you will work directly with automotive businesses to improve customer retention, identify growth opportunities and enhance overall aftersales performance. This is a consultative, field-based role requiring strong relationship-building skills, commercial awareness and the ability to analyse performance data to deliver practical business improvements. Main Responsibilities:
- Analyse business performance and identify opportunities for improvement.
- Conduct regular client reviews and deliver actionable recommendations.
- Support customer retention and engagement initiatives.
- Provide training, guidance and best practice advice to stakeholders.
- Produce reports, action plans and performance reviews.
- Build and maintain strong relationships with clients across the region.
- Monitor progress against agreed objectives and support continuous improvement.
The Successful Candidate Will Have:
- Previous experience within automotive aftersales or service operations.
- Strong analytical and problem-solving skills.
- Excellent communication and stakeholder management abilities.
- The ability to interpret data and make commercial recommendations.
- A self-motivated and proactive approach to work.
- Strong organisational and time management skills.
- A full UK driving licence and willingness to travel throughout the South East.